Simplification of Work Processes and Procedures

Why Attend

‘Going back to basics’ is the central theme of this highly interactive course, which aims to help participants recognize the need to simplify their organizational processes and procedures. The course will provide the participants with international best practices, which will help them understand the causes of process complexity and identify areas for improvement by focusing on eliminating waste, simplifying procedures, and standardizing and automating opportunities. Participants in this practical course will also learn to use tools to map and diagram processes and procedures, revealing issues and opportunities for improvement. Various hands-on tools will allow participants to transfer this knowledge to their organization and expect immediate results.

Course Registration

Course Methodology This course relies on hands-on exercises and the analysis of case studies. Participants will share ideas and discuss opportunities through presentations and group discussions. In addition, plenary debriefs will enhance the learning experience. Course Objectives By the end of the course, participants will be able to:

Recognize the principles of organizational design and their linkage to complexity
Identify the impact of complex policies and analyze the organizational design influence on organizations
Examine the use of flow charts and workflow techniques in simplification
Analyze and effectively distribute work allocated to employees in an organizational unit
Appraise the importance of office layout and processes in terms of improving efficiency

Target Audience Managers, supervisors, and employees involved in the design or simplification of procedures and end users. Target Competencies

Applying simplification
Process mapping
Implementation of Lean and waste reduction
Organizational design
Enhancing productivity
Simplifying layout design

The Management Process in Perspective

Management dials and their impact on processes and procedures
Types of plans
Organizing and allocating resources
Directing and controlling individual and organizational performance
The control process
Types of control
Principles of organization design

Policies and Procedures

Definitions and concepts
Importance and goals of procedures
Signs of complicated procedures
Simplification defined
Work simplification goals
Procedure for developing effective procedures
Productivity defined
Causes of poor productivity

Mapping Simplification of Improvement of Processes and Procedures: Methodologies and Tools

The methodology of improvement
Selection of procedures criteria
Data analysis and evaluation
Suggestions for improvement
Types of process and procedure maps
Lean principles to simplify processes
The eight types of waste
5S program to enhance organizational workplace
Swim lane charts
ESSA methodology
Value stream mapping
Supplier Input, Process, Output, Customer (SIPOC) analysis
Process auditing (The turtle diagram)
Procedures process flow chart

Skills Utilization and Workload Distribution Chart

The multi-column process chart
Skills: The 8th Lean waste
Preparing and analyzing a Work Distribution Chart (WDC)
Re-allocation of workload and redistribution of jobs
Innovation, industry 4.0, and impact on processes

Simplifying Space Design and Layout

Using a spaghetti diagram for analyzing distance, office, and department layout
Office/department layout analysis
Redesigning offices by using office layout charts
Guidelines: Size and layout
Success factors for simplification of procedures

Simplification of Work Processes and Procedures

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Abu Dhabi